See What Our Customers Are Saying
Ali, Kristin and James were very responsive and probably some of the best I have dealt with in the last 20 years.
You are the best!
Daily communication was excellent and it made the whole process easy. Learning to use the app to move the process forward was painless. Everyone I dealt with was knowledgeable and pleasant to work with. Susan moved this forward quickly. It was a pleasure to deal with NJ Lenders and I would recommend them to family and friends.
Don was very responsive and available. Due to new Covid requirements, it would be helpful to have a checklist of these additional requirements in advance e.g. a paystub within 5 days of closing so we could have been prepared in advance.
The communication and interaction was really good. however, the time taken to process was very long - almost 5 months to close. it'd be great if that can be improved upon.
Professional assistance, efficient communication
We used Christopher to refinance our home. We had previously reached out to a mortgage advisor we had used before, but he was not very responsive. My sister recommended Christopher and we reached out. He responded to our inquiry the same day, and by the next day our refinance application was started. The whole process moved very quickly and every member of the NJ Lenders team that we worked with was friendly, quick, and helpful.
Chris and the team was very thorough and informative during the process. My application was expedited in a timely and professional manner. I will recommend Chris and Nj Lenders to my friends and family. Thank you! Menique Gunaratne
The attention to detail and helping us understand the process each step of the way was great.
Everything proceeded smoothly and in a timely manner.
Sandy is very professional and she is very helpful and helped walk me through the process.
We have worked with Chris 3 times now. He handled our initial home purchase and 2 subsequent refinancings. Chris is very responsive and proactive. His team makes the process very easy and convenient. I highly recommend Chris and his team.
Time to close the deal took very long time
Anthony was honest in his assessment of my particular situation. He and his team were responsive to all my questions and concerns and I never waited long to receive a response to an email or phone message. I hold customer service to a high standard when deciding to do business with a company. Anthony and NJ Lenders is top notch in this regard. I appreciate their professionalism and expertise in helping me refinance my home. This was my second time doing business with Anthony.
Excellent customer service provided my Angelo and his stuff. Angelo, was always quick to respond to my questions and concerns. Very nice to see that extra level of service that is so rare nowadays. Thank you Gary Z