See What Our Customers Are Saying
Ana Bela was absolutely incredible throughout the entire lending process. She went above and beyond in every way—fighting tooth and nail to make sure everything got done smoothly and on time. There were definitely some bumps along the way, but she handled everything with so much care, persistence, and professionalism. We always felt like she was in our corner, advocating for us and keeping us informed every step of the way. We couldn’t have asked for a better lender and are so grateful to have had her on our team!
Mark was direct, honest, and easy to talk to. He was more responsive than other prospective lenders I was talking to, and was able to beat a competing offer. Him and his team were very clear when requesting the necessary documents from me, and they also promptly made any corrections that I requested.
The response time when we had questions was great!
My Transaction went quickly and smoothly. Everyone was very professional . It was an overall pleasant experience. Thank you for making the process a great one!!
Caitlyn and her team were fantastic. They proactively worked with us to ensure all items were handled in a timely manner and were always available to answer our questions and explain the process. Would 100% recommend them to others .
I can’t thank Bill, Angelo, & BM team enough for guiding us through the process of purchasing our first home. Bill worked very hard and was always available to answer questions, even at times I knew I was going to get a voicemail - he was responsive. Angelo was able to come through for us and save a deal with his knowledge and expertise. It was a bit of a journey getting but I am so grateful for the people that took the time to understand our situation and needs and make it all happen for us. The entire Bill Mervin Team truly made this ordeal as simple as possible for us and got us into our first home working alongside Amber Cruse & her team. Thankful for the collaboration of brilliance and professionalism.
Brian made the entire transaction as smooth and painless as possible.
Joe was great to work with! He was always there to answer calls. He helped me find the right loan rate and also advised about the market. Really thank you for your service!!
Joe was great to work with! He was always there to answer calls. He helped me find the right loan rate and also advised about the market. Really thank you for your service!!
He was fantastic in helping us through the process of getting the loan with expertise and care.
clarity of communication and speed of execution
professional
Everything
Speed and communication
From start to finish, Ed was incredibly professional, attentive, and responsive to all my questions and concerns. I truly felt like he had my best interests at heart, and I couldn't be happier with the outcome of my refinance.