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Every question we had was answered immediately and anything we didn't understand was explained so we could. Everyone was extremely helpful
Very responsive and pleasant to work with
Jimmy was great.
The process was too long!
We worked with Walter on our previous home purchase about 6 years ago and due to his help the first time we knew he was the person to go to for our 2nd home purchase. Walter was easy to reach if we had any questions and was always quick to respond if anything came up. The lines of communication were excellent and he made the 2nd purchase a easy transaction.
Your team was the best part of the buying process. So helpful, and everyone was great with communication. Special thanks to Amber and Donna!!!1
Very responsive and gave the best rates. Only issue was the closing numbers came down to the wire even though it was setup for several months.
Everyone was so kind and patient. As first time home buyers we felt very overwhelmed, but NJ Lenders helped us every step of the way!
What made our home-buying experience with Joe great was the clear & consistent communication, the proactive effort to assist us in the process, the courteous & respectful interactions, the authentic sense of professionalism, and the overall sense of support and care that we felt as we navigated this difficult process. We appreciated all the text message reminders and that everything was clearly explained! We never had to go hunting for any information or documents to sign--everything was provided for us in a very user-friendly manner. :)
Timely responses and communication was not the greatest point of strength. It was difficult to reach and have effective communication with the team especially when some guidance and clarifications were required. I understand that the lenders team is pretty knowledgeable about what they do but educating and answering customers questions is essential.
Ali from Chris's team was great. He was very responsive and answered all the questions very patiently right from the pre-approval phase. Loan officer Christine was equally good.
Joe and the team, especially Nishawn were incredible! Prompt to reply and always responded with great insight and knowledge.
Smooth and easy process. Great rates, upfront with all costs.
D*ck was very personable and knowledgeable. Having to go through this experience solo, he helped to ease my mind when I had concerns. He was great to work with and I’m so happy that I chose NJ Lenders!
Made the whole process very easy and provided us with any information we were looking for.