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Appreciated the constant communication.
Walter and his staff were a pleasure to work with from day one until closing. Very efficient, knowledgeable and were in very close contact every step of the way. I will refer friends and family in the future for sure.
Justin is readily available for any questions
This probably falls more on the closing agent but the remote closing could have been run more smoothly. It would have been helpful to understand the logistics in advance. It was also concerning to be told that we were approved for closing and then to learn that additional documents were needed from one of our prior lenders. It all worked out in the end and we're happy with our rate but the process could have been a little smoother.
Justin is awesome to work with!!!
Rob was great to work with. He was extremely patient and detail -orientated with the entire process. He always got back to us in a timely manner and was there to answer all our questions. Very kind and professional- would definitely recommend him.
Quick and timely response. Easily approachable.
Communicating with Angelo was simple and straightforward and made the process much easier than ever before. Not only did I get the best rate with a great officer but the entire process was streamlined and most of the items could be uploaded directly to the website! 10 out of 10!!!
Rob was very personable and easy to work with. He explained everything detail by detail which made me feel very comfortable during the whole process. Everything went very well and closing cost was a lot less than 2 other lenders. I could not ask for a better loan officer.
Donald walked us through the whole process! He was very patient with the many questions we had
Great rates, easy closing process
Great experience!! Keep it up.
Sandy was a pleasure to work with, very responsive & pleasant. I would use her services again & would recommend her to anyone. Thanks!
Good
Thanks for walking us through the appraisal process and keeping us informed on timelines for information submission. Everything went smoothly.