See What Our Customers Are Saying
Bill is great. He promises nothing he can’t deliver, keeps honest about expectations, is prompt, and most of all treats you like family.
Overall good understanding, flexible and adaptive to my needs.
Bill is a professional, great communicator with excellent interpersonal skill and very detail oriented. He explained all the process every step of the way to my understanding. He’s team were very helpful, Terry was very supportive and patient with required documents the whole team made my experience a breeze and they will always have my business.
I’ve done multiple transactions with Sandy and her team, and she’s always been the dependable part of the closing process. Almost each time there is difficulty with someone else, and thank goodness for Sandy since she pulls off a miracle to keep the train rolling.
Eric walked us through the entire process. Was ALWAYS available to chat and help. Went above and beyond and was even advising on areas outside of his expertise. A+++
Processing was quick and the communication was excellent. Mark answered all my questions, was responsive, and was reachable.
The processor, Lisa Hill, was uncomfortable and stressful to work with. Ms. Hill would require an excessive and superfluous amount of confirmatory paperwork, beyond what was necessary (this opinion was shared by our own bank managers and various credit agencies) in the name of creating the most “complete” file. Initially, this was understandable as we thought it was part of the process, to be running around feverishly for every scrap of evidence and paper trail to show where every dollar of our down payment came from, but it truly became absurd after being requested to show evidence of withdrawals for even credit card bills, beyond the $0.00 credit card statements. However, ultimately, it was her curt and short tempered manners that turned us off and even consider another lender. The most glaring example was when she sent a message about a credit card bill instructing us to “Provide a recent statement(s) for the following account as it needs to be paid off at closing”. Our interpretation was to bring our pay off statement to her or at the closing. However, when I informed her that we had a paid off balance paperwork, she raised her voice at me over the phone and demanded further statements from my bank, showing the withdrawals to pay that credit card bill and credit bureau reports on top of the pay off statement that we provided. She raised her voice stating that we should have cut a check to another loan officer at the date of signing that pays off the credit card balance, which is neither obvious, nor descriptive in her communications. This example illustrates the break down of communication, interpersonal and case managment skills of our experience with Lisa Hill. Otherwise, our experience with Chris Gallo was reassuring and always expedient. We feel that even if/when our mortgage is taken over by a third party, we will always get the best counsel from Chris Gallo about our mortgage.
Chris was very helpful and the overall experience was good.
The overall experience was great. Chris was helpful.
Received responses to inquiries on a timely manner.
You did very good job
Chris Gallo was fantastic. He was very professional, responsive and empathetic. We had a wonderful experience with NJ Lenders Corp.
As first-time home buyers, we did not know what to expect when looking for a mortgage. Luke and his team made the process easy and smooth. They were incredibly responsive, answered all of our questions, and addressed all of our concerns. I would highly recommend Luke and the NJ Lenders team to any first-time home buyer.
Thank you!
You are up to date on everything.You always follow up hy call emails text if there is something to get done. Follow through things and made it go through.thank you for being a part of this great life acheivement.We will gladly referred u to whoever friends who we know to buy a house!